Interaction tech
Other areas







Opportunities for companies providing interaction services and technology

More and more, people are thinking and acting together regardless of the distance that separates them. This mounting interactivity offers profitable options for access providers, communication services, portals, and software developers. Key opportunities include --

Unified communication services:

The idea is to join -- at last -- separate voicemail, fax, and e-mail into unified or linked mailboxes; and to bring the realms of the Internet, the telephone, data networks, and TV networks into a single sphere of user control. Large corporate enterprises and service providers are positioned to benefit here.

One good approach is to provide a unified mailbox system using a unified communications platform. Another is to implement "virtual unification" using the fetch-and-present capabilities of universal access. Ask us for details and a demonstration..

Personal presence service:

Local telephone, Internet-access companies, and communication/media portals now have the chance to transform themselves into Personal Presence Providers. PPP's will act as bridges and brokers to long-distance, wireless, and other network services. PPP's will also manage a variety of services linked to individual and company e-ID's and e-homes. (Personal presence may be thought of as an extension of unified communication.)

EraNova has developed a conceptual framework for personal presence. With our affiliated developers, we offer a universal access authoring process that may be used for fast development of PPP services.

Universal directory service:

The opportunity here is to move directories from single type (phone or email) to mixed type (phone and email and fax and URL and other types); and to empower end users to update their own entries. There is a parallel opportunity to create a related, linked personal directory service. Today's synchronization services are a stopgap. Companies positioned to profit here are telecoms that offer directory services; companies that compile directories; and software companies seeking a lucrative, fast-growing new business.

Contact us for details, or to request a writeup on the proposed Universal Directory Consortium.

Ultra-high-bandwidth common carrier service:

Today's competing cable, DSL, and broadband wireless services all slow down dramatically at the "last mile" to the home or office. As ultra-high-bandwidth fiber-optic technology gains affordability, a large, lucrative business category promises to emerge: ultra-broadband common carrier. Likely winners may be utility companies, which control right-of-ways and have no stake in preserving obsolescent business models.

The speedy interconnections will spawn new forms of ultra-interactive communication, problem solving, commerce, and culture. Now is the time to start experimenting with the lightning-fast services, perhaps in one of the budding intercommunities -- with infrastructure provided by a forward-looking utility or telecom company, and prototype services supplied by reseach groups such as the MIT Media Lab. For a conceptual framework and business connections, contact us.

Interaction between self-aware networks and self-aware people:

Inevitably networks will get smart and take on characteristics of consciousness and possibly even self-consciousness. (Whether they will "really" be aware or just act that way will be debated for decades.) The biggest opportunity may be to use ever-smarter networks to serve human thinkers -- through supplementing and sparking their minds (via mental models) for enhanced performance.

See Mental models & electronic mentors.

Copyright 2001 EraNova Institute